Business Continuity and Crisis Management

Enhancing your organisation's resilience and reducing the overall level of risk to your operations

How do you grow and mature your organisational resilience

In today’s world, it is not a case of “if” an incident will occur, its often “when”. This is due to the ever evolving and endless list of the threats we face, such as fire, flood, cyber-attacks, ransomware, pandemics, war or supply chain disruptions. Accordingly, our defence mechanisms also need to keep up with the threat landscape.

Ensuring that the organisation is resilient is a fundamental principle of mitigating the evolving threats. Business Continuity Management (BCM) and Crisis Management are two key building blocks of this approach. The main purpose is to be able to continue to deliver business operations and services, at an acceptable level, whilst preventing any significant impact on customers, regulatory compliance, the brand, image and reputation of the organisation.

Xcina Consulting works with organisations to improve their Business Continuity Management (BCM) processes and to implement them consistently throughout the business. We also provide Crisis Management Consultancy to enhance the organisation’s ability to respond, should a serious incident occur.

Improving Business Continuity Management
and increasing overall resilience

 

Business Continuity Management

In order for our consultants to design and implement the most appropriate Business Continuity Management strategy and provide the most relevant risk and crisis management solutions for your organisation, we partner with you to thoroughly understand your business operations and objectives.

By understanding our clients’ processes, supporting resources and underlying infrastructure at a detailed level, we are able to identify and address any weaknesses. We can then design and deliver business continuity and crisis management frameworks enabling the business to continue operating when an incident occurs.

As well as designing and preparing the required policies and procedures, our consultants conduct independent reviews and assessments of BCM frameworks. We also support organisations in testing their plans. This can be as “light touch” or as in depth as clients wish. We can also support tabletop exercises or scenarios that require the physical and/or technical enactment of the Business Continuity or Crisis Management plans.

Reducing risk through improved Business Continuity Management and Crisis Management

By implementing effective Business Continuity Management and Crisis Management policies and procedures, organisations can realise the following benefits:

  • Increased confidence in the organisation – demonstrating a high level of commitment to business continuity builds trust among clients, staff and the supply chain, as well as other third parties and stakeholders.
  • Compliance with industry standards, notably ISO22301, demonstrates that the organisation is actively managing the risks of disruption. It also helps to ensure that it can continue to discharge contractual, regulatory and legal obligations, which will preserve brand value and hard-earned reputation.
  • A culture of organisational resilience – staff automatically applying a business continuity mindset to everyday tasks, embedding organisational resilience by design, can give the organisation differentiation and a competitive edge.
  • Increased levels of compliance with data protection and other relevant legislation.
business continuity management

Establish effective risk and crisis management with Xcina

Business Continuity Management

Clients will benefit from the extensive knowledge and experience of Xcina’s Business Continuity and Crisis Management Consultants who have experienced continuity incidents first hand and successfully mitigated continuity risk. There is no greater experience than having felt the pain personally and come through the other side.

Some of our consultants are members of the Business Continuity Institute and have contributed towards the development of best practice standards, including ISO22301. We have also designed BCM solutions for multiple industry sectors and varying sizes and maturities of firms.

We are a BSI (British Standards Institute) Associate Consultant Programme Platinum member, helping clients obtain and maintain certification to the Business Continuity Management System (ISO/IEC 22301) Standard.

We embed a business continuity mindset. We provide training and development to client staff so they can develop the necessary internal capabilities to maintain and embed the solutions we deliver. All our training is based on best practices learned from first-hand experience and real-life incidents.

What our clients say

Our client realised the need to enhance their readiness to keep operations running in the event of a crisis. They engaged Xcina Consulting to design a cost-effective, scalable business continuity management, disaster recovery and crisis management solution to support their services. This organisation has around 160 projects across the UK providing critical services to those individuals, families and communities that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour.

Discover how we have supported organisations like yours >>

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