Third Party Management: RFP Supplier Selection for National Charity | Resources
 
 
Xcina Case Study

Third Party Management: RFP Supplier Selection for National Charity

The client

A national charity supporting people with learning disabilities, autism and mental health needs.

The work

We defined the Requests for Proposal (RFP) for a fully managed network solution and a new telecommunications system and oversaw the tendering process from RFP issue through to implementation of the selected solutions.

How we helped

Following definition of the RFP we identified the third parties to be invited to respond. We evaluated the supplier responses and reported our observations to the client along with a recommended shortlist of candidates. We facilitated subsequent discussions and presentations from vendors to enable the client to select a preferred solution. Following contract review we oversaw the implementation of the managed network and telecommunications system.

Value added

Our knowledge of voice and data networking, third party supplier management and programme management were brought together to provide the client with an informed overview of the market place and identify the key selection criteria to ensure the most appropriate solution was selected. We were able to identify and manage the risks associated with transitioning to a new supplier to ensure a smooth start to the contract and the ongoing client/supplier relationship.

Industry and sector:

Charity

Solutions and service area:

What our clients say

"Xcina is always responsive to any question we have during the time we are implementing data protection remediation activities, they keep us informed and understand what we need and what we’re trying to do. "

Getac Technology Corp, Legal Affairs Center

"Xcina is always responsive to any question we have during the time we are implementing data protection remediation activities, they keep us informed and understand what we need and what we’re trying to do."

ParkMobileUK, Managing Director

"Xcina Consulting performed an annual review of our card data environment, and ensured that we are compliant with the PCI-DSS. We continue to work with their experienced QSAs, leveraging their guidance and best practices so we have the highest possible level of security controls in place."

DKB Brands, Data Protection Officer

"Xcina really helped us to kick start our data protection compliance process. They took the time to speak to all departments of the business and outlined our highest risk to lowest risk areas. The insight and guidance they provided was essential for our business to become GDPR compliant."

Portman Settled Estates Limited, Estate Secretary

"Xcina’s ongoing support has ensured that our employees feel confident when dealing with data protection matters, with best practice knowledge and expertise from consultants who have taken the time to get to know our business and our industry."

National Bank of Kuwait, Compliance Officer

"Xcina worked with us on a number of data protection matters, including subject access requests and gave helpful, practical advice which reflected their understanding of technology issues as well as legal matters."

Your World Recruitment, Group IT Director

"We have worked with with Xcina successfully for two years, initially on internal GDPR GAP analysis. We now have them engaged as our ‘Virtual DPO’ provider and regularly receive useful, pragmatic and, more importantly, actionable advice on all areas of Data Protection."

Quadrangle Research, Group Chief Operating Officer

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