Xcina Case Study

Merchant PCI DSS Assessment for Leading Parking Management Provider

Parking Management provider needed a PCI DSS partner capable of navigating both complexity and scale

The Challenge

The Client required support from an experienced QSA who could:

  • Accurately define and document its Cardholder Data Environment (CDE)
  • Identify all compliance gaps under PCI DSS v4.0
  • Guide remediation in an environment with limited internal PCI resources
  • Provide continuous advisory support to maintain compliance long-term

They also needed hands-on expertise during a strategic migration from on-premise systems to a cloud-based architecture.

Methodology and Approach

  1. Comprehensive Discovery
    We performed a full review of payment channels, data flows, and system interactions to formally document the Client’s CDE and determine its accurate Merchant Level.
  2. Detailed Gap Analysis & Remediation Roadmap
    Our QSA delivered a clear PCI DSS v4.0 Gap Analysis highlighting all areas of non-compliance and a prioritised remediation roadmap tailored to the Client’s merchant level and operational constraints.
  3. Guided Remediation Support
    Working closely with internal teams, we advised on technical and procedural remediation activities, ensuring every gap had a clear owner, action plan, and timeline.
  4. Validation & Certification
    Following evidence reviews and staff interviews, we delivered the Client’s Report on Compliance (RoC) and Attestation of Compliance (AoC) on schedule and with zero outstanding issues.
  5. Ongoing Monthly QSA Touchpoints
    To maintain compliance, the same QSA worked with the Client monthly, providing continuity and proactive guidance. This approach proved pivotal during their transition to a cloud-based environment, helping maintain PCI controls throughout the migration.
  6. On-Demand QSA Support
    The Client also benefited from ad-hoc expert guidance whenever questions arose, reducing internal workload and ensuring rapid resolution of compliance concerns.

Results and Outcome

  • Fully documented CDE and clarified merchant obligations
  • Clear remediation roadmap accelerating compliance readiness
  • Smooth on-premise to cloud migration with PCI controls preserved
  • Successful RoC and AoC submissions without rework
  • Ongoing compliance programme strengthened through monthly QSA engagement

 

What This Means for You

Whether you’re a merchant or service provider, our experienced QSAs help you:

  • Reduce compliance scope
  • Simplify PCI DSS v4.0 adoption
  • Proactively maintain compliance
  • Navigate hybrid and cloud environments
  • Minimise the internal effort required

 

To find out more about how we can assist you, please refer to our PCI DSS Solutions and Services at https://xcinaconsulting.com/services/pci-dss-compliance/

 

 

Industry and sector:

Transportation

Solutions and service area:

Xcina’s objective:

A major parking management provider operating across the UK and Europe relied on payment card data as part of its core operations. With growing transaction volumes, multiple payment channels, and a mix of on-premise and evolving cloud infrastructure, the organisation needed a PCI DSS partner capable of navigating both complexity and scale.

We’d love to hear from you

To discuss how the areas highlighted in this case study, or any other aspect of risk management, information governance or compliance impact your business, speak with our team, tell us what matters to you and find out how we can help you navigate complex issues to help you deliver long term value.

If you have any questions or comments, or if there’s anything you would like to see covered, please get in touch by emailing Xcina Consulting at info@xcinaconsulting.com. We’d love to hear from you.

Roger Greyling

Information Security Senior Consultant

Speak to me directly by Email, or
Telephone: +44 (0)2037 457 842

Roger Greyling

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