Xcina Case Study

Brookcourt Achieves Landmark AI Certification ISO 42001

Xcina supports Brookcourt to become one of the first organisations in the UK to achieve prestigious AI standard

Highlights and key components of the engagement

ISO 42001, developed by the International Organisation for Standardisation (ISO) in partnership with the International Electrotechnical Commission (IEC), was released in early 2024. It provides a comprehensive framework for organisations to manage Artificial Intelligence (AI) systems responsibly, ethically, and effectively. Certification to the standard demonstrates an organisation’s commitment to transparent and accountable AI governance.

Brookcourt currently employs AI technologies to enhance the efficiency and performance of its Sales and Marketing operations. Achieving ISO 42001 certification reflects the organisation’s dedication to best practice in AI governance and further supports its position as a leader in secure, transparent, and ethical AI deployment.

Methodology and Approach

The certification programme was led by Xcina Consulting, Shearwater’s governance, risk and compliance advisory arm. Xcina’s team of certified experts support clients in navigating complex regulatory landscapes and achieving compliance with leading governance and cyber maturity frameworks, including ISO 42001.

The Xcina team developed a comprehensive implementation plan based on the requirements of the ISO 42001 standard and assisted in the production of the required artefacts, including policies, procedures, forms and logs.  Xcina also assisted in the design and implementation of the required supporting processes and delivered training to relevant stakeholders.  The Xcina team supported Brookcourt throughout the external certification audit.

Results and Outcome

This achievement demonstrates Shearwater Group’s ongoing commitment to pioneering cybersecurity standards and responsible AI use, reinforcing its position at the forefront of digital risk protection.

 

What This Means For You

Whether you have already made significant progress on your AI journey or are looking to start, Xcina delivers:

  • Independent benchmarking assessments against AI governance frameworks, identifying areas for improvement
  • Expert advice on complex AI governance and certification issues and best practices
  • Pragmatic implementation assistance to help achieve compliance with ISO42001
  • A long-term partnership and ongoing assistance throughout your journey, not just a point-in-time assessment

To find out more about how we can assist you, please refer to our Information Governance Consultancy Services at https://xcinaconsulting.com/services/information-governance/

Industry and sector:

Technology

Solutions and service area:

Xcina’s objective:

Brookcourt has become one of the first organisations in the UK to achieve certification against ISO 42001, the pioneering international standard for Artificial Intelligence Management Systems (AIMS).

“We are incredibly proud that Brookcourt is one of the first organisations in the UK to achieve ISO 42001 certification. This milestone not only reinforces our commitment to ethical and responsible AI practices but also reflects the deep expertise within our group in setting industry standards for cybersecurity and digital governance. As AI continues to transform business, we are dedicated to ensuring it is deployed in a secure, transparent, and human-centric manner. This achievement underscores Shearwater Group’s ongoing leadership in cybersecurity and responsible AI adoption.  It also positions Xcina Consulting as a trusted partner for organisations aiming to adopt cutting-edge governance frameworks as they seek to navigate new regulatory and technological landscape.  We encourage organisations looking to strengthen their AI governance to engage with our experienced team.

Chief Executive Officer, Brookcourt

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We’d love to hear from you

To discuss how the areas highlighted in this case study, or any other aspect of risk management, information governance or compliance impact your business, speak with our team, tell us what matters to you and find out how we can help you navigate complex issues to help you deliver long term value.

If you have any questions or comments, or if there’s anything you would like to see covered, please get in touch by emailing Xcina Consulting at info@xcinaconsulting.com. We’d love to hear from you.

Kathy Zhai

AI Consultant

Speak to me directly by Email, or
Telephone: +44 (0)7485 366 128

Kathy Zhai

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