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Case Study

Business Continuity Management: Review and Update for African Bank

The client

The UK-based subsidiary of a noted African bank providing a range of domestic and international banking and financial services to individual and corporate clients.

The work

We performed a review and update of the client’s Business Continuity Management (BCM) framework.

How we helped

We drafted a BCM policy for executive approval and also produced role descriptions for an overall Business Continuity Manager and BCM “champions” within the business.

We interviewed key client personnel in each business function within the
organisation to conduct a thorough Business Impact Analysis as the basis of developing the Business Continuity Strategy. Within the strategy we examined and evaluated the options for loss mitigation and risk treatment relating to each of the critical activities.

We worked with the client teams to develop and document the supporting business continuity processes and structures.

Finally we designed a programme of exercising and testing the BCM and disaster recovery (“DR”) arrangements. 

Value added

Our knowledge and hands-on experience of developing and running Business Continuity Management programmes enabled us to provide a comprehensive and relevant BCM framework and client-specific processes. All of these were aligned to the client’s corporate strategy and objectives.

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