Xcina Case Study

Virtual Data Protection Officer (vDPO) for London Property Estate

The client

The owner and manager of a property estate in central London that provides a mix of residential, retail and office space to tenants.

The work

We undertook a detailed gap analysis against the requirements of the General Data Protection Regulation (GDPR) to determine weaknesses in current client disciplines. To address the weaknesses and provide ongoing advice to supplement staff knowledge we provided a virtual Data Protection Officer service that gives the client access to experienced data protection specialist on an as needed basis.

How we helped

We developed a remediation plan and agreed a work programme to assist client staff implement revised policies and procedures, improve data governance processes, and provide on-going advice and guidance through regular on-site days and via a data protection helpline.

Value added

We provided the client with a cost effective solution to have access to, and use, data protection specialists on a demand basis instead of a full time employee. This allowed the focussed use of experienced consultants to undertake specific data protection tasks, as well as providing advice and guidance to deal with data protection queries that arise from normal business activities.

Industry and sector:

Property

Solutions and service area:

What our clients say

"Xcina is always responsive to any question we have during the time we are implementing data protection remediation activities, they keep us informed and understand what we need and what we’re trying to do. "

Getac Technology Corp, Legal Affairs Center

"Xcina is always responsive to any question we have during the time we are implementing data protection remediation activities, they keep us informed and understand what we need and what we’re trying to do."

ParkMobileUK, Managing Director

"Xcina Consulting performed an annual review of our card data environment, and ensured that we are compliant with the PCI-DSS. We continue to work with their experienced QSAs, leveraging their guidance and best practices so we have the highest possible level of security controls in place."

DKB Brands, Data Protection Officer

"Xcina really helped us to kick start our data protection compliance process. They took the time to speak to all departments of the business and outlined our highest risk to lowest risk areas. The insight and guidance they provided was essential for our business to become GDPR compliant."

Portman Settled Estates Limited, Estate Secretary

"Xcina’s ongoing support has ensured that our employees feel confident when dealing with data protection matters, with best practice knowledge and expertise from consultants who have taken the time to get to know our business and our industry."

National Bank of Kuwait, Compliance Officer

"Xcina worked with us on a number of data protection matters, including subject access requests and gave helpful, practical advice which reflected their understanding of technology issues as well as legal matters."

Your World Recruitment, Group IT Director

"We have worked with with Xcina successfully for two years, initially on internal GDPR GAP analysis. We now have them engaged as our ‘Virtual DPO’ provider and regularly receive useful, pragmatic and, more importantly, actionable advice on all areas of Data Protection."

Quadrangle Research, Group Chief Operating Officer

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